Need to write code that interacts with your helpdesk, from a script to automate a one-off task, to a full integration with your own systems? DeskPRO offers a full API.
The DeskPRO widget framework is a simple way to customize the agent interface by displaying extra content.
The app framework enables you to develop full customization and integration apps, just like the built-in apps we provide.
If you have created your own web-based service, DeskPRO supports the lightweight JSON Web Token (JWT) standard for shared authentication with your own web-based services.
With DeskPRO On-Premise, you can download the full unencrypted PHP source code and run it on your own servers, giving you total control of your data and who can access it.