Gravatar
Automatically display profile images for for users and agents with the Gravatar help desk integration for Deskpro. Add a personal touch by associating an image with each user; which makes it easier for agents to remember their previous interactions and provide more personable support.
Agents' profile images can be populated from Gravatar or they can upload an image to their agent profile, so users can see the images of your agents when they login to the Help Center. Users' Gravatars are also seen in the agent interface, so your agents see the picture each customer has chosen to represent themselves on their profile and the ticket list.
Millions of people have a Gravatar image linked to their email address, through using popular services like WordPress and Disqus.
Companies House
Companies House is the executive agency of the British Government that maintains the register of companies.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.