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Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Scratchpad is a convenient note-taking application built into Deskpro's interface, it provides a simple way for Agents to make private notes that are automatically saved and stored in the help desk.

Scratchpad is a Deskpro Lab App, these are apps that we create inside of the Deskpro Product to provide useful in-built features and boost Deskpro's functionality.

With the Scratchpad app:

  • Make quick and convenient private notes in the Agent interface.
  • Clear the contents of the notepad with the click of a button
  • Notes you make auto-save as you type so you can quickly make a note and exit the app
  • Use useful keyboard shortcuts like ctrl + z to undo what you just wrote

Companies House

Companies House is the executive agency of the British Government that maintains the register of companies.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.