Launch faster with expert-led implementation

Whether you're moving from another platform or starting fresh, Deskpro Implementation helps you set up everything the right way, from day one.

With a dedicated manager and a tailored implementation plan, you’ll get all the support, configuration, and training you need to launch successfully and scale confidently.

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Here’s how we help you launch

Dedicated Onboarding Manager

From day one, you'll have a Deskpro expert helping you every step of the way, from setup to launch.

Tailored Configuration

We’ll shape Deskpro to fit how your team works, with workflows, channels, and tools.

Live Training

We’ll train your agents and admins live, and record sessions so you can revisit them anytime.

Technical Setup Support

Get help with authentication, email setup, and integrations

User Acceptance Testing

Validate your setup before launch with hands-on support

Post-Launch Support

We’ll be around to help fine-tune, answer questions, and support your team as they settle in.

It’s probably more configurable than any system. The amount of detail and steps you can go down to configure what you need is unbelievable.

Sarah Brain Head of Free Services

Need help planning your setup?

Not sure how to best configure Deskpro for your organization? We’ve got you covered.

From designing custom forms to unlocking time-saving automation, our team will help you get the most out of your help desk, right from the start.

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Why choose Deskpro Implementation?

Our Implementation Service is setup to get your platform configured the right way and get you live faster, with less risk and more confidence.

Data Migration

Switching tools? We’ll help migrate your key data, tickets, users, and content, using the Deskpro importer or our trusted migration partner for a smooth transition.

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