2 min read
We're excited to share the latest updates and enhancements introduced to Deskpro in September. Our team has been hard at work to bring you new and improved features to streamline your support processes.
Read more
2 min read
It's been an exciting month at Deskpro, and we're eager to introduce you to our latest innovations. We've got a lot to cover from our brand-new Messenger to our innovative AI suite. Let's dive into how we're making Deskpro better than ever.
Read more
2 min read
Welcome back to the Deskpro Digest! In this edition, we're excited to share the latest product updates rolled out in July.
Read more
2 min read
Welcome back to the Deskpro Digest! In this edition, we're excited to share the latest product updates rolled out in June, along with some key company highlights. Let's dive in to discover how we're working to make Deskpro even better for you.
Read more
3 min read
Our Founder’s note on Deskpro’s $25m Series A funding and welcoming new CEO Brad Murdoch on board.
Read more
2 min read
Welcome to this month's edition of the Deskpro Digest! We're excited to bring you all the details of the latest updates and changes to Deskpro that can help you elevate your support.
Read more
2 min read
At Deskpro, we're committed to constantly refining and improving your help desk experience. This month, we focused on enhancements aimed at making day-to-day tasks easier and more efficient in an improved interface.
Read more
3 min read
This month, we've launched a range of enhancements to Deskpro, designed to streamline management in the CRM, particularly when updating User information. Additionally, several updates have focused on improving data management capabilities and overall visibility in the interface.
Read more
2 min read
Welcome to your fresh dose of Deskpro! Our dedicated team has been diligently working to enhance your experience. This month, we've rolled out updates to help you better organize the Help Center and Community in our help desk, refined our searching capabilities, and introduced improvements to our interface.
Read more
3 min read
We're back with your latest Deskpro news and updates. The team has been busy this month, introducing a new direct Deskpro channel, enhancing the functionality of existing features, and releasing more apps!
Read more
13 min read
Explore the types of chatbots, best practices, and how to adopt a chatbot for your business. Learn about the future of AI-driven customer interactions.
Read more
9 min read
Discover effective strategies for constructing a knowledge base, empower your business with organized & easily accessible information for improved productivity.
Read more
13 min read
Master the art of customer onboarding with tips on support, feedback collection, best practices, common pitfalls, and success measurement.
Read more
3 min read
We're back with the November issue of our help desk newsletter, keeping you updated with all the latest developments at Deskpro.
Read more
17 min read
Empower your business with a customer-centric culture and technology. Learn how tools like NPS, CSAT, AI, and CRM enhance your customer experience.
Read more
3 min read
Welcome to the latest edition of The Deskpro Digest, your go-to source for all the latest updates, features, and enhancements from Deskpro. Let's take a look at some of the exciting updates we've pushed in October and how they can transform your help desk experience!
Read more
16 min read
Learn about the benefits of live chat for businesses, strategies for implementation and tracking success, and future trends.
Read more
12 min read
Discover why on-premise software's reliability, performance, and cost-effectiveness make it a strategic choice for businesses in the digital era.
Read more
16 min read
Discover how harnessing collective wisdom through good knowledge management can be your roadmap to sustained business growth and success.
Read more
4 min read
This month has been action-packed at Deskpro as we rolled out four new project management integrations, introduced an exciting feature for Deskpro Enterprise, and implemented numerous enhancements and bug fixes to elevate your overall Deskpro experience. Keep reading for a deep dive into all the latest updates from Deskpro!
Read more
22 min read
Unlock success with our insightful guide, helping you achieve customer satisfaction and success within your business like never before.
Read more
3 min read
In August, we've focused on expanding our omnichannel platform with our newest channel and adding more integrations for you to connect to.
Read more
15 min read
The future of customer support is a dynamic blend of technology and human touch, read as we explore the transformative potential of AI and automation.
Read more
3 min read
In July, we launched an exciting new program, created exciting new features for you to try, and released hundreds of improvements and bug fixes to enhance your support platform.
Read more
2 min read
Across June, our team has been hard at work delivering over 125 updates across the product. These updates include new features, impactful improvements, and numerous bug fixes.
Read more
2 min read
In May, our product development was focused on customer feedback around enhancing ticket visibility and the interface's personalized viewing preferences.
Read more
2 min read
Welcome to our new monthly newsletter, giving insights into all the exciting updates and help desk software improvements within Deskpro.
Read more
