External Messaging Services for Customer Support
Integrate powerful communication channels with SMS and WhatsApp Messaging Services.
Engage directly with customers for more effective and convenient communication.
SMS Ticketing System
Empower your team with SMS support
SMS ticketing is a powerful tool for businesses seeking more efficient and reliable customer support.
A text messaging channel allows support teams to connect with clients promptly and resolve their inquiries while on the go.
Streamlined SMS Support Experience
Customers can initiate support tickets directly via SMS by sending a text message to your designated support number.
Once the ticket is created, the help desk can automatically respond with a confirmation message, including a unique ticket number for reference.
Whatsapp Help Desk Integration
Support customers directly via WhatsApp
Your customers can message you through WhatsApp, and the messages will automatically convert into tickets in your help desk, while your replies will be sent straight to their accounts.
