About Us

The world needs better support

Deskpro is trusted by thousands to assist millions. We believe that superior support is the cornerstone of any business's growth. We empower organizations to take complete control over their support tools and cultivate meaningful relationships with customers.

Global Team

Our global team of highly-experienced developers, designers, and support specialists is dedicated to producing excellent multi-channel support software.

We're Here to Stay

We have been developing help desk software for over 20 years. We are self-funded, so we make decisions to improve the lives of our customers, not investors.

Sustainable Growth

We constantly invest in our platform; so it grows and scales with our customers. We continue expanding to provide the best product and support worldwide.

Some of our amazing customers...

Our customers are at the heart of everything we do, and our team works hard to provide them with the best software.

See our customers

...and what they love the best about us

We take pride in the quality of our product and support, so we are pleased that our customers' ratings reflect that.

Our Journey

Deskpro has empowered organizations to deliver outstanding customer support for over 20 years. This is our journey, from humble start up to industry leading help desk software company.

2001

The Birth of Deskpro

In an Oxford University dorm room, Deskpro is founded by our CEO, Chris Padfield.

2005

Team Expansion

Deskpro's team quickly grows, expanding the team across the globe with employees in Canada, Hawaii, Europe, and the UK.

2010

Transatlantic Transition

Our Co-founder and CTO, Chris Nadeau, relocates from Canada to establish Deskpro HQ in London.

2013

Going Mobile

We roll out our first iPhone and Android apps, enabling our customers to manage their help desk while on the move.

2016

Serving Thousands Globally

Deskpro's software is used by thousands of businesses across the globe to provide better customer support.

2018

A New Home in Wimbledon

Deskpro relocates to a state-of-the-art office in Wimbledon, the world-renowned home of tennis.

2021

Launch of Deskpro Horizon

We unveil our most significant update yet, Deskpro Horizon, revolutionizing our product UI and UX for users.

2022

Social Channels Launch

Deskpro integrates two-way social media support across WhatsApp, Twitter, SMS, Instagram, and Facebook.

2023

Embracing Collaborative Growth

Unveiled our Partners Program to foster collaboration with like-minded businesses, driving mutual growth and enhancing customer service.

Workplace & Location

Our Head Office is located in Wimbledon, London - just a three minute walk from the center of town. This is where our lead development, commercial and support teams are based and where our day-to-day operations are run.

We are dedicated to providing a friendly and relaxed work environment where our team can thrive - something we believe is reflected in the quality of our product.