Basecamp
Link your Basecamp cards to your Deskpro tickets to streamline communication with users by making them easy to view and update.
Link Cards to Tickets: Linking cards to tickets in our app allows agents to easily view information from Basecamp while interacting with users making communication more efficient.
Create New Cards: Easily create new cards based on communication and information gathered from interacting with your users.
View Card Details: View the properties of your cards to keep yourself up to date with any changes made to them.
Edit Cards: Edit the properties on your cards - useful for when you have received new useful information from your communications.
Add Comments and Attachments: Add additional information to tasks using comments.
Companies House
Companies House is the executive agency of the British Government that maintains the register of companies.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.