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Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.

View and edit your Bitbucket issues when interacting with related Deskpro tickets.

Link issues to tickets: Once linked you can view them side by side to give you more information from Bitbucket while interacting with your customers.

View issue details: Get an in-depth view of any of the issues in repositories you are an admin, contributor, member, or owner in.

Edit issues: Change key information on the issues immediately as the situation changes to keep them up to date.

Add comments: Supplement issues with information gained from customers or ask questions to developers on their issues.