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Harvest
Harvest is a software that offer time tracking, invoicing, expense tracking, and time-based reporting for its users.
The Harvest integration gives your team access to these features directly from the Deskpro interface:
- Start/Stop Timer: Allow Agents to create time entries by starting or stopping the timer for real-time tracking and monitoring the duration spent on tasks.
- Log Time Entries Manually: Agents can create time logs manually where they specify the start and end times for a specific task they have worked on or completed.
- Add Descriptions: For clear referencing, Agents can add descriptions to their entries.
- Select a Project: Agents can select which Project their time entries refer to, improving how times are tracked on a wider level for clear project management.
- View Time Logs: Agents can also view any time that has already been logged against a ticket from the app.
- Field Mapping: Admins can choose to map Deskpro fields to their corresponding Harvest fields to automatically fill them in when creating time entries.
Companies House
Companies House is the executive agency of the British Government that maintains the register of companies.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.