SurveyMonkey
SurveyMonkey lets you create surveys quickly and get targeted answers from the audience you want to ask.
The SurveyMonkey help desk integration with Deskpro allows you to gather data through your online surveys and turn the answers into individual tickets. You can then set up workflows for different forms to perform actions on your help desk.
With our SurveyMonkey integration, you can:
- View a list of your Surveys and response data including:
- Name
- Date created
- Status
- Number of responses
- Insert a Survey weblink into a Ticket reply with the click of a button
Plus, your Survey data is gathered using the Collectors method, surveys can have multiple collectors associated with them, and the Weblinks have publically accessible URLs that can be shared as much as you need.
Companies House
Companies House is the executive agency of the British Government that maintains the register of companies.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.