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Migrate from On-Premise to Cloud

If your needs have changed, or you no longer require an On-Premise help desk, you can easily migrate to the hosted version of our software.

Migrating to Deskpro Cloud from your current account is simple; we'll provide you with an access token, and one command later, your migration is in progress.

Simple Cloud migration

Let us host you on Deskpro Cloud

There are several reasons why you may have opted for an On-Premise deployment with Deskpro in the past. However, if your needs have evolved, we can transition you smoothly to our Cloud platform without any disruptions.

Seamless Migration

Migrate your help desk to Deskpro Cloud

Our Cloud Engineers set you up for a painless migration to Cloud from your current On-Premise instance.

We upgrade you

We upgrade you to Deskpro Horizon

Once your help desk is moved to Cloud, our team will upgrade you to Horizon as part of the migration process. So you won't have to worry about upgrading to the latest version of Deskpro.

Hosted Solution

What you can look forward to with your Cloud help desk

After migrating to our Cloud solution, we take care of all updates, backups, security patches, and more. So you can focus on providing exceptional support experiences.

And we update your help desk every week with the latest features, improvements, and bug fixes. We host your help desk from industry-leading AWS data centers, with your choice of location between the US, EU, and UK.

Compare Deskpro Cloud and On-Premise
Simplified administration
We take care of all the essential maintenance, backups, updates, security patches, and other technical tasks so you can focus on your business.
Automatic weekly releases
We automatically update Cloud accounts weekly. So you're always up-to-date with the latest features, fixes, and security patches without manual intervention from your team.
Secure AWS hosting
AWS offers robust security measures, such as encryption, firewalls, and intrusion detection, which can help protect your data from cyber threats.

Arrange your Cloud migration

Get in touch with our team so we can start the process of migrating your help desk to Deskpro Cloud.
Get in Touch

On-Premise to Cloud

Cloud Migration FAQs

Here are some of the most common questions we receive about migrating from Deskpro On-Premise to Cloud. If you still have any questions you can get in touch with our team.