Clear Ownership with Assignment
Ticket assignment makes it clear who’s responsible, ensuring accountability and that no request is missed.
Simplify Team Communication
Eliminate Email Chaos with a Unified Inbox
Effortlessly manage team emails with a centralized inbox, enhancing collaboration and accountability across all conversations.
Let Automations Handle It
Automate your repetitive tasks; categorize requests, direct them to the right team member, and prompt timely replies.
Simple Collaboration Tools
Work with your team on tickets with internal notes and @mentions, eliminating the need for forwarding or CCs.
Improve Visibility & Updates
Status updates help the team maintain full visibility and control so it's easy to track progress and stay informed.
Boost Team Productivity with AI
With AI tools, your team works more efficiently, making email management even more effective.
Understand Every Change
With a full history of every message, automation, and notification on the ticket, your team always knows what's happened.
Trusted by Global Teams
Manage High Volumes of Requests with Ease
The chaos of your support@, it@, or hr@ email inbox is history with a unified inbox with intelligent automations, prioritization, and enhanced visibility.
Work Smarter with Automation Tools
Powerful automation tools are available to your team, enabling quicker responses, easy personalization, and minimizing human error.
Route Requests to the Right Team First Time
Create rules that automatically direct specific requests to the appropriate department, team, or individual every time.
With clear assignment and notifications, everyone knows who is responsible for each ticket and when their attention is required.
Connect your Favorite Tools for a Smoother Workflow
Integrate your help desk with all your favorite tools. Deskpro lets you centralize your current tools in one platform for simplified communication.
Upgrade your Team Inbox Management Today
Take a look at how Deskpro's unified inbox can enhance your team's collaboration.
